Privacy Policy
This privacy policy explains how AuraTech Solutions collects, uses, and protects information when you use our online platform, our site, or this service. We are committed to protecting your privacy and handling your data in an open and transparent manner, in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other relevant regulations.
Information We Collect
When you use our site, we may collect various types of information, which can be broadly categorised as follows:
Information you provide to us directly: This includes information you submit when you interact with forms on our site, register for an account (if applicable), request information about our services (Custom Software Development, Mobile App Development, Cloud Services, AI/ML Consulting, Data Analytics, IT Consulting, Enterprise Solutions, Digital Transformation Services, Cybersecurity Services), participate in surveys, or communicate with us. This information may include your name, company name, job title, and details about your inquiry or request.
Information collected automatically: When you visit our site, certain information may be collected automatically through technologies such as cookies, web beacons, and server logs. This information may include your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. We collect this data to understand how users interact with our site and to improve the service.
How We Use Your Information
We use the information we collect for various purposes, including:
To provide and maintain our services: This includes operating our site, providing information about our services, and responding to your inquiries.
To improve and personalise our site and services: We use information to understand user preferences, track usage patterns, and enhance the user experience.
To communicate with you: We may send you information about our services, updates, or respond to your questions and comments.
For internal business purposes: This includes data analysis, identifying usage trends, determining the effectiveness of promotional campaigns, and operating and expanding our business activities.
For security and fraud prevention: We use information to protect the security and integrity of our site and services.
To comply with legal obligations: We may process your information to comply with applicable laws, regulations, and legal processes.
Lawful Basis for Processing
We process your information based on several legal bases, including:
Your consent: Where you have given us clear consent to process your information for a specific purpose.
Performance of a contract: Where the processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
Legitimate interests: Where the processing is necessary for our legitimate interests or those of a third party, provided your fundamental rights and freedoms do not override those interests. This includes improving our services, marketing, and fraud prevention.
Legal obligations: Where the processing is necessary for compliance with a legal obligation to which we are subject.
Sharing Your Information
We do not sell your personal information. We may share your information with third parties only in limited circumstances:
Service Providers: We may share information with third-party vendors, consultants, and other service providers who perform services for us or on our behalf. These services may include data analysis, email delivery, hosting services, and customer service. These service providers are required to use your information only as necessary to perform services for us and are bound by confidentiality obligations.
Business Transfers: Information may be disclosed or transferred to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganisation, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our site users is among the assets transferred.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency). We may also disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation in which we are involved.
With Your Consent: We may disclose your information for any other purpose with your consent.
Data Retention
We retain your information only for as long as is necessary for the purposes set out in this privacy policy, or for as long as is required by law. When we no longer need to process your information for the stated purposes, we will delete or anonymise it.
Data Security
We have implemented technical and organisational security measures designed to protect your information from accidental loss and from unauthorised access, use, alteration, and disclosure. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information.
Your Data Protection Rights
Depending on your location and applicable data protection laws, you may have the following rights regarding your information:
The right to access: You have the right to request copies of your personal information.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure: You have the right to request that we erase your personal information under certain conditions.
The right to restrict processing: You have the right to request that we restrict the processing of your personal information under certain conditions.
The right to object to processing: You have the right to object to our processing of your personal information under certain conditions.
The right to data portability: You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
The right to withdraw consent: Where we are processing your information based on your consent, you have the right to withdraw your consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.
The right to lodge a complaint: You have the right to lodge a complaint with a supervisory authority if you are unhappy with how we have used your data.
To exercise any of these rights, please contact us using the contact information provided below.
Cookies and Similar Technologies
Our site may use cookies and similar tracking technologies to collect and store information. Cookies are small data files placed on your device or computer. They allow us to recognise your browser and capture and remember certain information. We use cookies to understand and save your preferences for future visits, compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site.
Links to Other Websites
Our site may contain links to other websites not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18 without verification of parental consent, we will take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. We encourage you to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.
Contact Us
If you have any questions about this privacy policy, you can contact us:
By post to: AuraTech Solutions 45 Residency Road 3rd Floor Bengaluru, Karnataka, 560025 India